Refund & Cancellation Policy

Part A: aiaiyoo.com Platform — Document 6 of 20

Table of Contents

1. Free Tier (No Payment)2. Subscription Cancellation 3. Refund Eligibility 4. 7-Day Cooling Period 5. Pro-Rata Refunds 6. Institution Refunds 7. Process & Timeline

Cancel anytime from Settings. 7-day cooling period for full refund. After 7 days: pro-rata refund for unused months. Institutions: SLA-based refund. Process: 7-14 business days to original payment method.

1. Free Tier (No Payment)

[Full legal text from AIAIYOO_EXXAMS_Legal_Pack_v2_Bulletproof.docx — Document 6, Section 1]

2. Subscription Cancellation

[Full legal text from AIAIYOO_EXXAMS_Legal_Pack_v2_Bulletproof.docx — Document 6, Section 2]

3. Refund Eligibility

[Full legal text from AIAIYOO_EXXAMS_Legal_Pack_v2_Bulletproof.docx — Document 6, Section 3]

4. 7-Day Cooling Period

[Full legal text from AIAIYOO_EXXAMS_Legal_Pack_v2_Bulletproof.docx — Document 6, Section 4]

5. Pro-Rata Refunds

[Full legal text from AIAIYOO_EXXAMS_Legal_Pack_v2_Bulletproof.docx — Document 6, Section 5]

6. Institution Refunds

[Full legal text from AIAIYOO_EXXAMS_Legal_Pack_v2_Bulletproof.docx — Document 6, Section 6]

7. Process & Timeline

[Full legal text from AIAIYOO_EXXAMS_Legal_Pack_v2_Bulletproof.docx — Document 6, Section 7]

Grievance Officer

Name: Grievance Officer, aiaiyoo Technologies Pvt. Ltd.
Email: grievance@aiaiyoo.com
Response Time: 15 working days
Address: India